Refund Policy
Refund Policy
We value our customers and strive to ensure a smooth shopping experience. If you are not fully satisfied with your purchase, our refund policy is designed to assist you.
Refund Eligibility
You may request a refund within 7 days of receiving your order. To be eligible for a refund:
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The product must be unused and in its original condition
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The item must be returned with all original packaging and tags
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Proof of purchase or order confirmation must be provided
Refund Process
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Contact our customer support team through the Contact Us page.
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Provide your order number and reason for the refund request.
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Our team will review your request and guide you through the return process if approved.
Refund Approval
Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund request.
Refund Timeline
If your refund is approved, the amount will be processed to your original payment method within 5–7 business days. Processing time may vary depending on your bank or payment provider.
Non-Refundable Situations
Refunds may not be issued in the following cases:
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Products that have been used, damaged, or altered by the customer
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Items returned without original packaging or tags
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Requests made after the return window has expired
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos of the item and packaging. We will arrange a replacement or refund as appropriate.
Shipping Charges
Since we offer free shipping across India, shipping charges are generally non-refundable unless the return is due to a damaged or incorrect item.
Contact Us
If you have any questions regarding refunds, please contact our support team through the Contact Us page. We are always happy to help.