TERMS & CONDITIONS

Last Updated: [Insert Date]

Welcome to HIENX, a brand owned and operated by PANJATAN RETAILS. By accessing or using our website, you agree to be bound by these Terms and Conditions.

1. General

HIENX is an electronics brand operated under PANJATAN RETAILS. These Terms apply to all visitors, users, and customers.

If you do not agree with any part of these terms, please do not use our website.

2. Products & Pricing

  • All product descriptions and prices are subject to change without notice.

  • We reserve the right to discontinue any product at any time.

  • We aim to ensure accuracy but do not guarantee that product descriptions, pricing, or other content is error-free.

3. Orders & Acceptance

  • Once an order is placed, you will receive an order confirmation email.

  • We reserve the right to cancel or refuse any order for reasons including:

    • Product unavailability

    • Pricing errors

    • Suspected fraud

If your order is canceled after payment, a full refund will be processed.

4. Payments

We accept payments through secure third-party payment gateways. We do not store your full card details.

5. Warranty

Products sold under HIENX may include manufacturer warranty as specified on the product page.

Warranty does not cover:

  • Physical damage

  • Water damage (unless specified)

  • Unauthorized repairs

6. Intellectual Property

All content on this website including logo, images, product designs, and text are the intellectual property of HIENX and PANJATAN RETAILS. Unauthorized use is prohibited.

7. Limitation of Liability

HIENX and PANJATAN RETAILS shall not be liable for:

  • Indirect or incidental damages

  • Loss of data

  • Loss of business

Our maximum liability shall not exceed the amount paid for the product.

8. Governing Law

These Terms shall be governed by the laws of [Insert Country/State].

9. Contact Information

For any queries:
Email: [Insert Email]
Phone: [Insert Phone Number]