Return & Exchange Policy
Return & Exchange Policy
We want you to have a great shopping experience with us. If you are not completely satisfied with your purchase, we’re here to help.
Return Eligibility
You may request a return or exchange within 7 days of receiving your order. To be eligible for a return or exchange:
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The item must be unused and in its original condition
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The item must be in its original packaging
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Proof of purchase or order confirmation is required
Non-Returnable Items
Certain items may not be eligible for return or exchange, including:
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Items that have been used, washed, or damaged by the customer
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Items without original packaging or tags
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Products marked as final sale or non-returnable
Return Process
To initiate a return:
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Contact our customer support team through the Contact Us page.
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Provide your order number and reason for return.
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Our team will guide you through the return process and provide further instructions.
Exchange Policy
If you receive a defective, damaged, or incorrect product, we will arrange a replacement at no additional cost. Exchanges are subject to product availability.
Refund Process
Once we receive and inspect the returned item, we will notify you about the status of your refund. If approved, the refund will be processed to your original payment method within 5–7 business days.
Shipping for Returns
Return shipping charges may apply depending on the reason for the return. If the return is due to a damaged or incorrect product, we will cover the return shipping cost.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging so we can resolve the issue quickly.
Contact Us
If you have any questions about our Return & Exchange Policy, please reach out through our Contact Us page. Our customer support team will be happy to assist you.